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That piece wages reduce the need for direct supervision doesn't mean that
workers are left entirely on their own. With standards set for the number of
pieces produced (thus the time and intensity of work), the capitalist must make
sure that the workers don't create the illusion of having met that
standard by working fast but producing sub-par products. Hence the need for
quality control. In any piece work situation, there must be quality control
inspectors who examine the quality of the pieces produced to make sure that the
quality as well as the amount and intensity of work time are up to par. If
the number of pieces being produced is large, then it is commonplace for only a
random sample to be checked for quality. If the number is small, all can be
checked. Under such circumstances capitalists try to organize the work so it is
obvious which worker produced which piece - a step necessary to be able to
identify those responsible for not meeting quality standards. |
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